Letter regarding missing dental appointments

Letter regarding missing dental appointments

  A lot dental agencies are accounting that it's harder than ever to continue the schedule filled. Patients can be more expected now to invalidate or break their appointments. However it doesn't have to follow this way! You are able to aim your patients to appreciate their appointments in your agency.

  From the basic questions, “Should we charge a cancellation fee if the patient invalidates an appointment on short notice?” This is a big question and is a challenge that all dental agency faces.
Letter regarding missing dental appointments
Letter regarding missing dental appointments

Letter regarding missing dental appointments

  To start to reply that question it's crucial to agnise the divergence between a patient who commonly keeps their appointments and the ‘repeat offenders’. You must have a organisation for addressing with the repeat wrongdoers so they've a few effects for breaking their appointments, differently you're condoning their behaviour. This can be acted in a business firm, yet caring manner.

  Under is the missive that the office sends to patients who have shown a pattern of broken or failed appointments. Feel welcome to apply this letter as-is or modify it to suit :

Dear {insert Patient’s Name}:
We are writing in regards to your missed appointment on {insert time and date}.
A missed dental appointment presents problems for us both. For you, a missed dental appointment causes a delay in treatment that was recommended to help improve your dental health.
For our office, a missed dental appointment prevents us from scheduling another patient that could benefit from treatment. We schedule individual time with each patient to allow us to deliver the quality, personal care that every patient deserves.
Our accountant has recommended that we charge a $150 missed appointment fee for failed appointments. However, this doesn’t feel right to us. Here’s what we are going to do. We are simply going to ask you to be very faithful about keeping all future dental appointments.
We understand that things happen and schedules do change and we ask that in the future you provide us with at least 48 hours notice for any appointment changes. Failure to provide at least a 48 hour notice for changed appointments will result in your dismissal from the practice.
We value you as a patient and look forward to seeing you for future appointments.
In good health,

Letter regarding missing dental appointments

Letter regarding missing dental appointments
Letter regarding missing dental appointments

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